casino.score believes that gaming should always be fun, safe, and within your control. We provide every Filipino player with the tools, resources, and support needed to keep it that way — always.
At casino.score, we take responsible gaming seriously — not just because it's required by Philippine regulations, but because we genuinely care about the well-being of every player on our platform. Whether you're spinning slots from Makati, playing bingo in Cebu, or betting on PBA games from Davao, casino.score wants your experience to stay enjoyable, controlled, and within your personal limits.
Gambling is a form of entertainment. Like any form of entertainment, it works best when it's done in moderation, with a clear head, and with money you can afford to spend. casino.score's responsible gaming framework is built around one core principle: you are always in control. We give you the tools to set your own boundaries, and we respect those boundaries absolutely.
Problem gambling can affect anyone — regardless of age, income, or background. The signs are not always obvious at first. That's why casino.score proactively monitors gaming patterns and provides resources to help players recognize early warning signs before they become serious issues. Our team in Manila is trained to handle responsible gaming concerns with sensitivity and without judgment.
casino.score operates in compliance with applicable Philippine gaming regulations and supports the responsible gaming guidelines set by PAGCOR (Philippine Amusement and Gaming Corporation). We are committed to maintaining a safe, fair, and transparent gaming environment for all Filipino players — from Quezon City to Cebu, from Davao to the rest of the archipelago.
All responsible gaming tools on casino.score are completely free to use and take effect immediately upon activation. No waiting periods, no fees, no questions asked.
Need help right now? Reach casino.score's responsible gaming support team at [email protected] — available around the clock.
casino.score puts powerful, easy-to-use tools directly in your hands. Every tool is available instantly from your account settings — no delays, no barriers.
Set daily, weekly, or monthly deposit limits on your casino.score account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period — so your future self is always protected from impulsive decisions.
Control how long you play in a single session. casino.score will send you a reminder notification when you approach your set time limit, and will automatically log you out when the limit is reached — keeping your gaming sessions healthy and balanced.
Define the maximum amount you're comfortable losing over a set period. When your loss limit is reached, casino.score will automatically suspend your ability to place further bets until the period resets — giving you a built-in safety net.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or 1 month. During this time, your casino.score account will be temporarily suspended. You can return to gaming once the period ends — refreshed and in control.
For players who need a longer break, casino.score offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account is immediately closed and you cannot re-register during the exclusion period.
casino.score's reality check feature sends you periodic pop-up notifications showing how long you've been playing and how much you've spent or won in the current session — keeping you grounded and aware of your gaming activity at all times.
A complete guide to taking a break — on your terms, at your pace.
Self-exclusion is one of the most powerful responsible gaming tools available on casino.score. It is designed for players who feel that their gambling has become — or is at risk of becoming — a problem. When you self-exclude, casino.score will immediately close your account, cancel any pending bonuses, and prevent you from re-registering for the duration of your chosen exclusion period.
Self-exclusion is free, immediate, and confidential. casino.score's support team handles all self-exclusion requests with the utmost sensitivity and discretion. There is no judgment — only support.
To activate self-exclusion on casino.score, log in to your account, navigate to Account Settings → Responsible Gaming → Self-Exclusion, and select your preferred exclusion period. Alternatively, contact our support team at [email protected] and we will process your request immediately — even if you cannot access your account.
Important: Once self-exclusion is activated, it cannot be reversed before the exclusion period ends. casino.score takes this commitment seriously to protect you. Any attempt to circumvent self-exclusion by creating a new account will result in permanent account closure and forfeiture of any funds.
casino.score also cooperates with PAGCOR's national self-exclusion registry. If you have self-excluded from other PAGCOR-regulated platforms, casino.score will honor that exclusion and refuse registration or access to your account. We encourage players who are struggling with problem gambling to also reach out to PAGCOR's responsible gaming resources for additional support beyond what casino.score can provide directly.
Here's a quick overview of all the responsible gaming limits available on casino.score and how each one works to keep your play safe and enjoyable.
| Limit Type | Available Periods | Takes Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately upon activation | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediately upon activation | Active |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Next session start | Active |
| Reality Check | Every 15 / 30 / 60 minutes | Immediately upon activation | Active |
| Cooling-Off Period | 24 hrs / 48 hrs / 1 wk / 1 mo | Immediately — account suspended | Active |
| Self-Exclusion | 6 mo / 1 yr / 3 yrs / Permanent | Immediately — account closed | Active |
All limits can be set or adjusted from your casino.score account dashboard under Settings → Responsible Gaming. Decreasing a limit takes effect immediately. Increasing a limit requires a mandatory 7-day review period for your protection.
Take a moment to honestly answer these questions. If you answer "yes" to two or more, casino.score strongly encourages you to use our responsible gaming tools or seek professional support.
Answer honestly — this is for your benefit only. casino.score does not track your responses to this checklist.
If you answered "yes" to two or more of the above questions, please consider activating casino.score's self-exclusion or cooling-off tools, or reach out to a professional counselor. You are not alone — help is available. Contact casino.score support at [email protected] for a confidential conversation.
casino.score is not the only source of help. We actively encourage players who are struggling with problem gambling to reach out to the following organizations and resources available in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a national responsible gaming program that includes a self-exclusion registry, counseling referrals, and player protection resources. Filipino players are encouraged to access PAGCOR's responsible gaming resources through official government channels for support beyond what casino.score provides.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA has active chapters across the Philippines, including in Metro Manila, Cebu, and Davao. Meetings are free and confidential.
The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services including counseling and treatment for behavioral addictions such as problem gambling. Filipino players experiencing gambling-related mental health concerns are encouraged to seek professional help through the NCMH or accredited mental health professionals.
casino.score's dedicated responsible gaming support team is available 24/7 to assist players with activating account limits, processing self-exclusion requests, or simply having a confidential conversation about your gaming habits. Reach us at [email protected] — we're here to help, not to judge.
casino.score is built for Filipino players who love the thrill of the game — and know how to keep it fun. Explore our full range of games with confidence, knowing that our responsible gaming tools have your back every step of the way.